We are moving to a new location!
5

Service was overall great

5

Very knowledgeable technicians

5

The East Bay Autohause Team continues to impress. Once again East Bay continues to exemplify how customer focused they are by providing quality repairs at a very competitive price; results in a real value to the customer. Their location is a is much closer to us than the other BMW dealerships. The repairs are of equal quality if not better than the dealerships. Their pricing is much more competitive than the dealership. These last repairs were a savings of 40% less than BMW of Concord. In today's environment who doesn't want to save a buck with out sacrificing quality? Thank you East Bay Autohause for your quality repairs & integrity.

5

East Bay Autohaus has always excelled in the care of our cars. Their integrity, skill and professional response to our car care needs goes beyond exceptional. Ian hires the very best people and the quality of workmanship and care for customers is always the best. They have become like family to us over these many years and maybe that says it all.

5

The front desk personnel were very helpful and professional. The mechanics were able to fix my car’s air conditioning problem and did it on time. I would highly recommend this place.

5

I have complete confidence in East bay Auto Haus. They are honest and trustworthy. I can always count on them to fix what needs to be done and not add on extras.

5

It is usually very difficult for us to find a shop to work on our Mercedes Sprinter RV. We will continue getting our preventative maintenance done here every year. At East Bay Autohaus the customer service was truly top tier. The prompt thorough communication through text, emails and phone was very friendly and efficient. We were able to get in quickly for an appointment and all of our concerns were professionally addressed. All dealership parts and oil were used and our rig was combed through to make sure to catch any other needed maintenance. We are very happy we brought our rig in here.

5

Great Service. Just when I thought there was no Hope to repair my Mercedes, East Bay gave me hope and came thru with flying colors. My new place for all my car needs.

5

First time using East Bay Autohaus and have to say I was very impressed with the quality service I received. The front office staff were personable, professional, courteous, and knowledgeable. I was concerned about anyone working on my sprinter motorhome before taking off on an extended trip but found the mechanic Joe was easy to talk to and very familiar with my particular vehicle. I can highly recommend this shop to care for your Mercedes!

5

The front office team of Tiffany and Kate were exceptionally professional by addressing all my questions and concerns and even assisted me to secure transportation back home. Once the maintenance was completed I was able to consult with the mechanic about any future questionable issues that may arise.

East Bay Autohaus is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call East Bay Autohaus (925) 625-7700 if you have any issues in accessing any area of our website.