5

Incredibly knowledgeable! Will return!!

5

There product is good, pricing is good customer service was good

5

The customer service, as well as the service on the vehicle, always exceeds my expectations. Thank you for paying attention to the details of the car and customer alike!

5

Tiffany was very courteous and helpful. The vehicle was ready as promised. Very satisfied with service.

5

Very Professional.

5

Always excellent service.

5

My husband and I took our vehicle to East Bay Autohaus and we had a great experience. Their customer service was beyond incredible. Tiffany at the front desk was on top of it. She kept us informed throughout the entire process. She Uber'd me to and from home while the car was in the shop getting serviced. They also washed my vehicle prior to returning it back to me. Their prices are unbeatable and they are a very honest company. We will refer everyone we know to them. With us being business owners ourselves, we value good customer service, honesty and integrity. - Thank you to everyone who made our experience wonderful.

5

Been taking my Mercedes here for years, highly recommend! Wish I could give them more than 5 stars!

5

Ian and company are professional and well educated. Not a better place to take your mercedes to In the area!

5

I have been coming to EB Autohaus since 2015 (when it was Obsidian Motors) it was also a great company. My first SL600 AMG, now my current SL65 AMG I have been very, very happy with the service I receive. Maria is the first person that you are greeted with and it makes for the best experience ever, and she is now joined by her sister, Daisy also very pleasant to talk to and very professional too. Ian Lebby (Owner) has taken care of two of my cars so far and I always feel that I am treated very professionally, talks to me very directly, explains all that is to be done and what is needed. I never feel that I am forced to buy/fix things that do not need it. I feel that I am receiving the best product and workmanship for my car. Their commitment to excellence and getting the job to perfection is always guaranteed. I trust them implicitly and they do take care of my car as if it were their own. It is very obvious that they take great pride in the work that is performed there. Ian runs a very, very professional staff, office personnel, and he also takes time out to talk with you if you have any questions. The best part is I don't have to drive very far from Discovery Bay to Oakley for my car repairs/maintenance. That is a HUGE plus. Second, prices are more than reasonable, and always feel I am given the best options and if you need transportation to and from - that is taken care of too !!!Thank you all at East Bay Autohaus !!!

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