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During this “Shelter in Place”, East Bay Autohaus is considered an “Essential Business” and will stay open. As a customer, you can legally leave your house to drop off a vehicle for service, however during this difficult period, we will encourage the use of the drop box out front for key drops, remote authorization and payments to minimize any personal contact. East Bay will sanitize the entire office, wear gloves when operating customers vehicles and take any and all necessary precautions to protect our customers and employees from COVID-19. Should an “in person” visit be absolutely necessary, minimal distance should be observed and absolutely no hand shakes please. Gloves will be supplied at no charge on the front counter along with hand sanitizer as requested.
Thanks for your cooperation and understanding.

5

This place is Top Notch for all your Mercedes needs. No games, just honest, intelligent service..

5

Always excellent and professional service, and an outstanding knowledge of Mercedes maintenance. Ian and his staff are the best.

5

Great service, zero complaints.

5

Great service and always a good experience..Thanks.!

5

5 stars is not enough to describe my past experiences with East Bay Autohaus. Ian, Tiffany and the rest of the staff is top notch and has stayed consistent with going above and beyond with the highest level of customer service. Their expertise is second to none. They are not only the best at what they do, they truly care about their customers on a personal level, my son has a Mercedes Benz and during his last repair they notice an unrelated issue with the car that was a safety concern and they took care of it, knowing he was heading back to college soon and his safety was their top priority. Thank you Ian and Team for all you do!

5

Great team, honest and fair none inflated prices. Very pleased with service repairs - and overall professionalism.

5

excellent service, car returned in spotless condition and runs like new.

5

Fast service and awesome employees

5

Great service and response on diagnosing on car.

5

Again as

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