During this “Shelter in Place”, East Bay Autohaus is considered an “Essential Business” and will stay open. As a customer, you can legally leave your house to drop off a vehicle for service, however during this difficult period, we will encourage the use of the drop box out front for key drops, remote authorization and payments to minimize any personal contact. East Bay will sanitize the entire office, wear gloves when operating customers vehicles and take any and all necessary precautions to protect our customers and employees from COVID-19. Should an “in person” visit be absolutely necessary, minimal distance should be observed and absolutely no hand shakes please. Gloves will be supplied at no charge on the front counter along with hand sanitizer as requested. Thanks for your cooperation and understanding.
Highly recommended and we will use them again. We have had our suv and s class here. Fair prices, excellent work, quick turnaround.
Great service once again!!
I own and drive a 2009 Mercedes E-350 that I love and plan on keeping. I only purchased the car because I could get it serviced at East Bay Autohaus. I use to have a 2004 Chrysler crossfire which had all Mercedes running gear - i could of had that serviced at the local Chrysler dealer but soon discovered they had no idea what to do or how to properly service the car. I always have my cars serviced as scheduled and have always been extremely pleased with the service Autohaus has performed. Their service is equal or better than the dealer and more reasonable. Their customer service is also something I appreciate -always prompt and very curtsies.
As always, the team at East Bay Autohaus went above and beyond...for the past 14 years they are the only ones I trust and that will continue based on my experience this week. The hank you so much!
Highly recommend! The team is super knowledgeable, helpful and does a great job!
I have been using this company for a while now. They service my personal vehicle and company. I’m always satisfied with the level of service. Will recommend to anyone
Very honest people. The owner personally called me and told me about the issue with my car. Recommend me to another shop since they didn’t have the expertise to work on the problem. Didn’t even charge me for the diagnostic.
This place is the best! Most knowledgeable and very kind to boot. Extremely honest and They go the extra mile. Even put a battery in my dead key! So very much appreciated!
Great service and very reasonable rates. They serviced my Merdes, BMW and Lexus. Highly recommend.