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During this “Shelter in Place”, East Bay Autohaus is considered an “Essential Business” and will stay open. As a customer, you can legally leave your house to drop off a vehicle for service, however during this difficult period, we will encourage the use of the drop box out front for key drops, remote authorization and payments to minimize any personal contact. East Bay will sanitize the entire office, wear gloves when operating customers vehicles and take any and all necessary precautions to protect our customers and employees from COVID-19. Should an “in person” visit be absolutely necessary, minimal distance should be observed and absolutely no hand shakes please. Gloves will be supplied at no charge on the front counter along with hand sanitizer as requested.
Thanks for your cooperation and understanding.

5

Very honest people. The owner personally called me and told me about the issue with my car. Recommend me to another shop since they didn’t have the expertise to work on the problem. Didn’t even charge me for the diagnostic.

5

Best service

5

This place is the best! Most knowledgeable and very kind to boot. Extremely honest and They go the extra mile. Even put a battery in my dead key! So very much appreciated!

5

Great service and very reasonable rates. They serviced my Merdes, BMW and Lexus. Highly recommend.

5

Thank goodness for Easy Bay Autohaus!

5

Ian and his staff are AWESOME !!! Tiffany is the first person to contact (office manager) and she is so professional, helpful, and very sincere. Truly cares that your appointments and service are scheduled to meet our schedules too !!! I am so happy to take my mercedes to this shop. No added extras, takes care of the necessary things and always extremely pleased with all their staff.

5

Excellent Service A+

5

The customer service was really great. They were detailed and straight to the point. Their advice for my car was very helpful.

5

The best place for service and repair. We have always been satisfied. Great people, great attitude, great experience.

5

Thank you so much for your excellence in service and communication!

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