Oakley Mercedes Repair

Quick service, friendly admin/receptionist.

I’ve been dealing with E. Bayautohaus since they opened and have experienced exceptional service at each phase, from bring my car in for an estimate to the repairs and delivery. Each time I had nothing but good things to say and feel about my experience. The bottom line is, “They do what they say they will do.” I always recommend anyone who asks me for a trusted and quality mechanic shop to East Bay Autohaus.

Excellent Customer Service!!!

The East Bay Autohaus(EBA) is a real treasure I have only just discovered! Joe Melham diagnosed and fixed the power window go my 1977 450SLC while I waited . I could find no-one as knowledgeable as Joe was. I am going to try to persuade them to take on my 1958 because it is impossible to find mechanics who know about old cars. While I was waiting, several people came to drop off cars or pick cars up These were all late model ones and customers were uniformly happy and trusted EBA. Staff are friendly and helpful, waiting room spotless and welcoming. A really great overall experience

I'm new in the area and really love my S550, It's time again to have her serviced. Up until today i have never taken her to anyone else but Pleasanton MZB where I first purchased her. I searched the web to find a good repair shop and after reading multiple reviews I gave EAST BAY AUTOHAUS a shot. Well after saving roughly $300 I am very pleased I made the decision to have my Benz serviced at EAST BAY AUTOHAUS. Superior, Frendly, & Knowleble Customer Service. Tiffany was a joy to work with, I will have my wife's E350 serviced here soon too. Thanks Guys. No BS. Car runs great and I appreciate the free car wash.

Excellent & Friendly Service. Tiffany is Great and knowledgeable about their service’s!!!

Very professional, free car wash and ride home

Always a great experience. Ian runs a great business model. Tiffany is the best at keeping everything moving in the right direction through what I call organized chaos. She is always very busy with calls and customers and always has a very caring, patient interaction with everyone. Joe has always been top notch with repairs and service. We have always been pleased with his work, his recommendations and his patience with our questions. Thanks East Bay Autohaus for the way you stand out in the industry!

Great service and folks to work with. I recommend them.

Very nice and helpful, quick service. Would not hesitate coming back.