During this “Shelter in Place”, East Bay Autohaus is considered an “Essential Business” and will stay open. As a customer, you can legally leave your house to drop off a vehicle for service, however during this difficult period, we will encourage the use of the drop box out front for key drops, remote authorization and payments to minimize any personal contact. East Bay will sanitize the entire office, wear gloves when operating customers vehicles and take any and all necessary precautions to protect our customers and employees from COVID-19. Should an “in person” visit be absolutely necessary, minimal distance should be observed and absolutely no hand shakes please. Gloves will be supplied at no charge on the front counter along with hand sanitizer as requested. Thanks for your cooperation and understanding.
Once again, another excellent experience getting my wife's GL550 service done. Made the appointment via email, took in and waited an hour, the vehicle was done. Thank you.
They worked with my warranty company to complete inspection, order parts and make repairs without issues.
Excellent and experienced mechanic shop unsurpassed in the industry.
It’s so difficult to find a great Mercedes mechanic, loved East Bay Autohaus! They are super knowledgeable, efficient and helpful! Ian and Tiffany provided great customer service and explained everything in detail, I’ll definitely be back!
I highly recommend EastBay AutoHaus. My 2004 E320 4-matic is beginning to show it's 15 year, 240K age. The crew took good care of the essential brake service and provided me with a short list of other repairs needed with an estimate that was fair and reasonable; without any pressure.
Prompt service battery replaced within half an hour
Your the best
great job thanks
Always courteous and accommodating
Fair pricing, brilliant service. They have been taking great care of my CLK 430 for years. I highly recommend. Extremely professional.