Antioch Mercedes Repair

I just purchased my 3rd Merceds. They have been my mechanics since the 1st one. They are honest, trust worthy and not greedy. I highly recommend them to all my Benz driving friends.

I have taken my cars to the same shop for years but the owner retired and so I thought I would give the new owners an opportunity to continue my relationship with them. The diagnostic was so unbelievable that I needed a second opinion. I was referred to East Bay Autohaus and they completed a diagnostic on my car and examined the car with a fine tooth comb and found none of the items that the prior diagnostic had on their report. It is a pleasure to now have East Bay Autohaus as my new go-to since they are professional, honest, and qualified. I will refer everyone to this shop without hesitation. Thank you East Bay Autohaus!

I received excellent service and the staff were awesome!

Well, let me tell ya. I was driving home and my Service A light came on in the dashboard. So right after I exit the tunnel I put Siri to work. Called up eastbayautohaus (EBAH) and left a message for an appointment to see the car doctor… Before you know it, I had a return call from that bizzy front desk. So, we arranged an appoint the very next day for 9:30am…. Me being the dedicated timely person arrived promptly, checked in with nurse who made me a cup of coffee and sent me up stairs to the waiting room. I then set up the laptop and did some work stuff and gained a few pounds because of that huge candy dish with chocolate…. As for my scheduling, all went well…. Once I arrived, I was treated like family and was not rushed or hurried…. The tone of the environment is relaxed and you can also see the car doctor and a few of his lab assistance up front as well…just incase you want to know how the procedure is going. However, the nurse is just as knowledgeable…

Thanks

Towed in car. Got assessment. Car working in few days. Receptionist are awesome.

Very thoughtful and professional staff. It was a pleasant and enjoyable interaction throughout.

Tammy and Katlin were great and very supportive.

Very good