5

I'm a returning customer after a few years. I've always been treated well and had great service on my vehicles. As long as I own a Mercedes or BMW, I will take it here. Wonderful staff and great customer service.

5

This is a great clean shop the service is quick very knowledgeable and the front desk was very friendly

5

I’ve been taking my various Mercedes to Ian for several years now . He is the only mechanic I have found I. The last 20 years that I trust . His prices are excellent . I’ve never had to go back for a problem that was supposedly fixed. I know when they hand me the keys my car is good to go till the next service is due. Tiffany is fantastic and always accommodating. She does a wonderful job of keeping the office running. At top speed They do a wonderful job of letting you know exactly what to expect as far as cost so there are no surprises. . I wish I could keep them my personal secret really but that wouldn’t be fair to them .. so shout out to the world Best place In The Bay to service your Mercedes

5

Great service!

5

5

My 2000 S500 went through a lot, but was still manageable. I had to decide to get a full check up or take it to the graveyard. So I called “Eastbayautohaus” and spoke to a few auto Nurses, because the S500 was a real COVID case…. After discussion a few options, I brought the car in for a full service check up. This was just to determine if was worth resuscitation… After the check up, I was provided the car health chart which consisted of parts, labor and taxes… the chart was a full cost estimate for survival…. For comfort and certainty, the auto nurses suggested that I can select the type of surgery to be performed on the car. So I split the operation into two medical car procedures. The first procedure went well. I picked up the car on 10/20/2022 and it was rolling smooth and sounding tight and they even added a few minor touches that made a big differences at no cost. Again, these were minor touches which are always highly appreciated…. It speaker to the perfection and details of the car doctor. I am scheduled for the next procedure on 11/14/2022. This will conclude phase 1 and all engine and mechanical moving parts will be done. Next up will be interior…. Which is phase II…. Great work and great people… Keep it up Eastbayautohaus…. See ya in November.

5

I was made comfortable the moment I arrived, the customer service I received was really good. I will bring my Mercedes Benz here for trusted service!

5

I've been to Antioch MB East Bay Autohaus twice now; each time happening to be visiting from out of town with unexpected car failure issues, and the TEAM there did absolutely exceptional service for a very reasonable price. They bent over backwards ordering parts and prescheduling work, so we could make it back home. I owe them a big thank you!

5

Thank you !

5

These people are great! Very friendly and very professional. I had a problem with my car that ended up taking much more time to repair than expected. They gave me a break and honored the original quote, which saved me quite a bit of money.

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