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During this “Shelter in Place”, East Bay Autohaus is considered an “Essential Business” and will stay open. As a customer, you can legally leave your house to drop off a vehicle for service, however during this difficult period, we will encourage the use of the drop box out front for key drops, remote authorization and payments to minimize any personal contact. East Bay will sanitize the entire office, wear gloves when operating customers vehicles and take any and all necessary precautions to protect our customers and employees from COVID-19. Should an “in person” visit be absolutely necessary, minimal distance should be observed and absolutely no hand shakes please. Gloves will be supplied at no charge on the front counter along with hand sanitizer as requested.
Thanks for your cooperation and understanding.

5

I am very happy with their service They asked Uber to take me home after I dropped off the car and Britney is very friendly and efficient handling customers

5

Great service. Honest and to the point.

5

I was very pleased with my first experience with East Bay Autohaus. The staff is very pleasant and knowledgeable. I can tell they have high standards and want to keep their customers coming back.

5

Quick service, friendly admin/receptionist.

5

I’ve been dealing with E. Bayautohaus since they opened and have experienced exceptional service at each phase, from bring my car in for an estimate to the repairs and delivery. Each time I had nothing but good things to say and feel about my experience. The bottom line is, “They do what they say they will do.” I always recommend anyone who asks me for a trusted and quality mechanic shop to East Bay Autohaus.

5

Excellent Customer Service!!!

5

The East Bay Autohaus(EBA) is a real treasure I have only just discovered! Joe Melham diagnosed and fixed the power window go my 1977 450SLC while I waited . I could find no-one as knowledgeable as Joe was. I am going to try to persuade them to take on my 1958 because it is impossible to find mechanics who know about old cars. While I was waiting, several people came to drop off cars or pick cars up These were all late model ones and customers were uniformly happy and trusted EBA. Staff are friendly and helpful, waiting room spotless and welcoming. A really great overall experience

5

I'm new in the area and really love my S550, It's time again to have her serviced. Up until today i have never taken her to anyone else but Pleasanton MZB where I first purchased her. I searched the web to find a good repair shop and after reading multiple reviews I gave EAST BAY AUTOHAUS a shot. Well after saving roughly $300 I am very pleased I made the decision to have my Benz serviced at EAST BAY AUTOHAUS. Superior, Frendly, & Knowleble Customer Service. Tiffany was a joy to work with, I will have my wife's E350 serviced here soon too. Thanks Guys. No BS. Car runs great and I appreciate the free car wash.

5

Excellent & Friendly Service. Tiffany is Great and knowledgeable about their service’s!!!

5

Very professional, free car wash and ride home

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