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During this “Shelter in Place”, East Bay Autohaus is considered an “Essential Business” and will stay open. As a customer, you can legally leave your house to drop off a vehicle for service, however during this difficult period, we will encourage the use of the drop box out front for key drops, remote authorization and payments to minimize any personal contact. East Bay will sanitize the entire office, wear gloves when operating customers vehicles and take any and all necessary precautions to protect our customers and employees from COVID-19. Should an “in person” visit be absolutely necessary, minimal distance should be observed and absolutely no hand shakes please. Gloves will be supplied at no charge on the front counter along with hand sanitizer as requested.
Thanks for your cooperation and understanding.

5

Great customer service, really nice people who listen and explain in detail what needs to be done and they even washed my car after the service. I will continue to have them service my car and recommend any one else to do the same.

5

The shop was very knowledgeable great and professional at correcting the problem am very pleased . Thank you for job well done 👍🏼

5

Excellent service and very thorough work.

5

Great work, done swiftly. I take both my CLS550 and my C300 in for service. Never an issue.

5

Excellent service

5

great service, feed back is clear

5

I have been taking my cars to East Bay Autohaus for almost 10 years now. I have always be satisfied with all aspects of their business. The front desk, scheduling and most important the service performed. They do what they say they will do when they say they will do it and at a reasonable cost. One of the reasons I purchased my last MBZ was I knew I had the conveyance of local service.

5

Always the best.

5

Awesome customer service and trustworthy/honest business, as always! This is our go-to place for our Mercedes Benz E350.

5

I have been bringing my Mercedes to EastBay auto fo over 10 years. I refuse to go anywhere else. I love how Ian will fix what’s currently wrong and let you know what you need to do next and when🤗. Great customer service👍🏽👍🏽👍🏽

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