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During this “Shelter in Place”, East Bay Autohaus is considered an “Essential Business” and will stay open. As a customer, you can legally leave your house to drop off a vehicle for service, however during this difficult period, we will encourage the use of the drop box out front for key drops, remote authorization and payments to minimize any personal contact. East Bay will sanitize the entire office, wear gloves when operating customers vehicles and take any and all necessary precautions to protect our customers and employees from COVID-19. Should an “in person” visit be absolutely necessary, minimal distance should be observed and absolutely no hand shakes please. Gloves will be supplied at no charge on the front counter along with hand sanitizer as requested.
Thanks for your cooperation and understanding.

5

East Bay Autohaus has the greatest service.

5

Quick and easy drop off with clear communication. Pricing much more competitive than any dealership.

5

Excellent service!! They took care of the all the issues, car is running amazing. Also during this unfortunate pandemic they made is safe & easy for dropping off & picking up my vehicle without contact.Thank you East Bay Autohaus...

5

Friendly quality service. Couldn't ask for better.

5

Excellent Service and follow up

5

My check engine light came on and knew right away this meant hundreds of dollars in repair bills. Contacted Tiffany and dropped the car off for them to check it out. I checked for codes and when it said O2 system, I expected having to replace the converter and possibly two sensors. This would have been a couple thousand dollars. I heard back from Tiffany and she said the mechanic diagnosed the problem as a bad temperature sensor was the problem and it would run $500 to repair and clear all codes. My car was ready to go later that day and I saved a ton. I trust these guys. They are true professionals.

5

Excellent Service and professionalism.

5

Professional quality service

5

Satisfied with the service I received. I haven't had to return for any problems associated with the work they performed. I won't be taking my Mercedes any place else.

5

Above and beyond customer service and Tiffany was fantastic!

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