5

Excellent service and true competence in all things Mercedes! My convertible has been serviced routinely and repaired rarely all reasonably priced! What else do you need in a great dealership??? Constant communication, superior results and reasonable pricing! This will always be my Mercedes one stop shop! Sharon Jones

5

This shop Always does a great job, reasonable pricing, and excellent customer service.

5

Great fast and friendly service.

5

I just purchased my 3rd Merceds. They have been my mechanics since the 1st one. They are honest, trust worthy and not greedy. I highly recommend them to all my Benz driving friends.

5

I have taken my cars to the same shop for years but the owner retired and so I thought I would give the new owners an opportunity to continue my relationship with them. The diagnostic was so unbelievable that I needed a second opinion. I was referred to East Bay Autohaus and they completed a diagnostic on my car and examined the car with a fine tooth comb and found none of the items that the prior diagnostic had on their report. It is a pleasure to now have East Bay Autohaus as my new go-to since they are professional, honest, and qualified. I will refer everyone to this shop without hesitation. Thank you East Bay Autohaus!

5

Thanks for the great review, appreciated

- East Bay Autohaus
5

I received excellent service and the staff were awesome!

5

Well, let me tell ya. I was driving home and my Service A light came on in the dashboard. So right after I exit the tunnel I put Siri to work. Called up eastbayautohaus (EBAH) and left a message for an appointment to see the car doctor… Before you know it, I had a return call from that bizzy front desk. So, we arranged an appoint the very next day for 9:30am…. Me being the dedicated timely person arrived promptly, checked in with nurse who made me a cup of coffee and sent me up stairs to the waiting room. I then set up the laptop and did some work stuff and gained a few pounds because of that huge candy dish with chocolate…. As for my scheduling, all went well…. Once I arrived, I was treated like family and was not rushed or hurried…. The tone of the environment is relaxed and you can also see the car doctor and a few of his lab assistance up front as well…just incase you want to know how the procedure is going. However, the nurse is just as knowledgeable…

5

Thanks

5

Towed in car. Got assessment. Car working in few days. Receptionist are awesome.

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