During this “Shelter in Place”, East Bay Autohaus is considered an “Essential Business” and will stay open. As a customer, you can legally leave your house to drop off a vehicle for service, however during this difficult period, we will encourage the use of the drop box out front for key drops, remote authorization and payments to minimize any personal contact. East Bay will sanitize the entire office, wear gloves when operating customers vehicles and take any and all necessary precautions to protect our customers and employees from COVID-19. Should an “in person” visit be absolutely necessary, minimal distance should be observed and absolutely no hand shakes please. Gloves will be supplied at no charge on the front counter along with hand sanitizer as requested. Thanks for your cooperation and understanding.
Excellent customer service! This is a great place to have your vehicle serviced or repaired. They keep you informed as to what is happening with your vehicle.
Great service. Quote was accurate and completed o time.
Tiffany was great very professional very kind Ian Is A top notch master mechanic and communicator answers all questions Very knowledgeable thank you for your great service I spread the word
The service is excellent!
It was my first time. The staff was very friendly and helpful. The problem with my car was quickly identified and repaired. I felt I was treated more than fairly. I will take my Mercedes there again.
I am so satisfied with the work you guys done on my car. My car is riding back perfect again. Thank you so very much. May God bless you all.
Excellent customer service and friendly staff. The car now runs great!
Tiffany has a great personality and service attitude. And the owner, Ian is very knowledgeable and returned my call to discuss options and details of the needed repairs. Thank you.
They go beyond the service requested to make sure your vehicle is up to the highest level of operation through listing items of services that could be a potential future issue.
Great service as always....thanks